Receptionist with black hair could use some tuning and in customer service. She gets frustrated fairly easy, her daughter instigates the situation. Going as far as calling me an animal for calling her mother out for her lack of customer service.My family sent me here for exhaust system repairs. The stars are for the mechanics the review is for the one of receptionist I will never be back and I’ll never recommend them to anyone friend or foe.

I absolutely DO NOT recommend this shoo. I look my truck in because the drivers side exhaust pipe detach d from the X pipe. The owner told me two pieces were needed at 70.00 a piece to reconnect it. My truck sounded horrible. I took it to the mechanic that did the muffler delete and found out the owner removed the X pipe and added two straight pipes. Now I have to pay for it to be fixed correctly. The owner literally told me he didn’t have an X pipe in stick so he put straight pipes. He didn’t advise or consult me just did it. Just shady! He now wants to go under my vehicle to remove those 3.00 pipes in order to return my money. Pure trash! This place is a joke but the joke is the n him because I’m just getting started.

I was referred to Norwood’s Discount Muffler and Brake Shop due to a large hole in my exhaust pipe in my 2012 Toyota Camry SE. Several other places quoted me between $500 and $800 for the repair. When I called Norwood’s, they advised me to bring my car in for an assessment.Upon arrival, I learned they operate on a first-come, first-served basis, which was fine with me. After inspecting my vehicle, they informed me they could complete the repair for less than the previously quoted prices and estimated the work would take about two hours. That was music to my ears! No more loud motorcycle-like sounds every time I exceeded 25 mph.In the end, I received a brand-new exhaust pipe at a great price, the wait time was reasonable, and I’m thrilled to drive in peace again. Thank you, Norwood’s Discount Muffler and Brake Shop—I couldn’t be happier!

They got me in and out at a reasonable price

Good Severice